Privacy and security

Privacy Policy — how vbaje collects and protects your information

Your personal information is a trust we take seriously. Before registering with vbaje, please read this Privacy Policy — it explains what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026

Our privacy commitment

The core principles vbaje follows to protect your information.

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256-bit SSL encryption

All your data transmissions are protected with the highest-grade SSL encryption. No third party can access your information.

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Your data is never sold

Vbaje never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

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GDPR Compliance

We comply with GDPR, the international data protection standard. You have full control over your information.

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Full Transparency

What we collect and why — everything is clearly stated in this policy. There are no hidden agendas.

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Your control

You may request to view, correct, or delete your personal data at any time.

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Breach Notification

In the event of a data security incident, we will notify you in a timely manner in accordance with regulatory guidelines.

1

Policy scope and applicability

This Privacy Policy applies to the vbaje platform (vbaje.vu), our mobile application, and all related services. By using our services, you consent to the processing of your information as described in this policy.

Vbaje serves users across multiple countries, including Bangladesh. We comply with international data protection laws and regulations. This policy has been written in English so our users can easily understand it.

Important: This Privacy Policy is part of our Terms and Conditions section. We recommend reading both documents together.

2

What information we collect

Vbaje collects only the information necessary to provide our services and meet legal obligations. No unnecessary data is collected.

Information Provided Directly

When you register with vbaje or use our services, you directly provide us with the following information:

  • Identity information: Name, date of birth, nationality
  • Contact Information: Email address, phone number, home address
  • Account information: Username and password (encrypted)
  • Identity verification documents: Copy of national ID or passport for the KYC process
  • Financial information: Payment method details (full card numbers are never stored)

Automatically Collected Information

When you use vbaje, certain information is collected automatically:

  • Device information: IP address, device type, operating system
  • Browsing data: Pages visited, click data, session duration
  • Gaming history: Games played, bet amounts, win and loss history
  • Transaction History: Deposit and withdrawal records
  • Cookies and tracking data: To save your preferences and settings
Data type Purpose of Collection Retention Period
Personal identity KYC verification and account management 5 years after account closure
Financial transactions Payment processing and audit 7 years (legal obligation)
Gaming history Fair play assurance 3 years
Log Data Security and troubleshooting 1 year
Cookie data Improving user experience Up to 2 years
3

How your information is used

Vbaje uses your information only for specific, legitimate purposes. We never use your data for undisclosed reasons.

Primary use cases

  • Account management: Creating, managing, and securing your account
  • Service delivery: Gaming services, payment processing, and customer support
  • Identity verification: Age verification and fraud prevention
  • Legal obligations: Compliance with anti-money laundering laws and other regulatory requirements
  • Contact: Sending important notifications, promotional offers, and service updates
  • Improvement: Improving the platform and user experience
  • Security: Detecting and preventing suspicious activity

You can unsubscribe from promotional emails at any time. However, important transactional emails cannot be disabled as they are part of the service.

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Data sharing and disclosure

Vbaje never sells your personal information to third parties. In certain circumstances, limited data may be shared.

When information may be shared

  • Payment processor: Financial information required to complete payments
  • Identity verification service: Specialized service providers for KYC
  • Law enforcement agencies: Under a valid court order or mandatory legal directive
  • Regulatory authority: To meet licensing and compliance obligations
  • Technology partners: Trusted technology service providers that support platform operations

Assurance: We have Data Protection Agreements (DPA) in place with all third-party partners. They are held to the same privacy standards as we are.

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Cookies and tracking technologies

Vbaje uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

Cookies we use

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your language preference and other settings.
  • Performance cookies: To understand which sections of the site are used most.
  • Marketing cookies: To show you relevant ads. You can opt out of these at any time.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain parts of the site to function incorrectly.

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Data storage and protection

Vbaje stores your data on secure servers. Our data centers operate in accordance with international security standards.

Security layers

  • All data is stored with AES-256 encryption
  • Firewall and intrusion prevention systems are active
  • Regular security audits and penetration testing
  • Restricted staff access — only those who need it can view the data
  • Two-factor authentication (2FA) for administrative access

How long we retain your data depends on the type of information and applicable legal requirements. Financial transaction records must be kept for an extended period to meet legal obligations.

vbaje's security measures are regularly tested and approved by international cybersecurity experts.

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Your right to privacy

You have important rights over your own data. vbaje fully respects these rights and makes them easy to exercise.

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Right of access

The right to know what information we hold about you. Submit a request to support and receive a copy within 30 days.

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Right to Rectification

You have the right to correct inaccurate or outdated information. Most details can be updated directly from your profile page.

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Right to erasure

You may request deletion of your data under certain conditions. Some data must be retained due to legal obligations.

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Right to restrict processing

You may request that we restrict the processing of your data under certain circumstances.

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Right to data portability

The right to receive a copy of your data in a machine-readable format.

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Right to object

The right to object to the use of your data for marketing or other specific purposes.

To exercise these rights, contact our support team. We will respond within 30 days.

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Privacy of Children & Minors

Vbaje's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

We use strict age verification measures. If a minor has accidentally registered, their account will be immediately closed and all collected data will be deleted.

If you believe a minor is using vbaje, please notify our support team immediately.

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Security measures and incident management

Vbaje makes every effort to keep your data secure. However, no method of transmission over the internet is 100% secure. In the event of a security incident, we will act promptly.

Our response to a security breach

  • Investigation begins as soon as an incident is detected
  • Containing damage by isolating affected systems
  • Notifying the regulatory authority within the required timeframe as prescribed by applicable law
  • Notifying affected users and providing necessary guidance
  • Taking steps to prevent similar incidents in the future

If you notice any unusual activity on your account, contact our support team immediately and change your password.

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Policy updates and contact

Vbaje may update this Privacy Policy from time to time. For significant changes, you will be notified by email and the "Last Updated" date at the top of the page will be revised.

Continued use of vbaje after any changes constitutes your acceptance of the updated policy.

Contact address

For any questions about this Privacy Policy or your personal data, please get in touch with us:

This Privacy Policy was last January 2026- Updated. Next scheduled review: July 2026.

Play with confidence — your data is fully secure with vbaje

You've read the Privacy Policy. Go ahead and register with vbaje to enjoy a world-class gaming experience.

18+ Only • Play Responsibly • SSL Secured

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